COP/ ISO OFFICER
Location: Dong Nai City, Vietnam
Department: HSE – MSO
Employment Type: Full-time
The COP / ISO Officer works directly under the leadership of the Conformity Manager to coordinate, execute, and maintain the facility-wide Quality Management System (ISO 9001) and Conformity of Production (COP) frameworks. This role is instrumental in aligning cross-functional teams (Quality, Production, Maintenance, Engineering, and Support team) with technical compliance mandates, conducting structured internal audits, driving Corrective and Preventive Actions (CAPA), and ensuring the site remains fully audit-ready for target global export markets (European, China, …).
You’ll have the opportunity to:
- Maintain and update the ISO 9001 Quality Management System, standardizing procedures, SOPs, and master document control across all departments.
- Coordinate and execute Conformity of Production (COP) audit requirements for key destination markets (EU, China,…).
- Plan, schedule, and perform regular internal audits covering ISO 9001, production processes, and COP procedural compliance.
- Track, manage, and verify the implementation and effectiveness of Corrective and Preventive Actions (CAPA) using structured problem-solving tools (8D, 5 Whys,…).
- Prepare technical files, compliance records, and provide operational support during external certification audits and authority inspections.
- Conduct periodic training sessions on ISO standards, COP protocols, and process compliance to enhance site-wide quality culture.
- Monitor QMS/COP performance metrics, maintain audit records, and report key quality KPIs regularly to the Conformity Manager.
What you will bring:
Education: Bachelor’s Degree or College Degree in Mechanical/Industrial/Electrical Engineering, Quality Management, or related technical disciplines.
Experience: 2 to 4 years of hands-on experience in Quality Management Systems (QMS) and process quality assurance, preferably within automotive, powersports, machinery, or complex manufacturing environments.
Skills:
- Proficiency in process mapping, SOP/ WI development, and root-cause analysis (8D, 5 Whys, Ishikawa).
- Familiarity with Conformity of Production (COP) audits and international regulatory compliance.
- Working knowledge of ERP systems (SAP experience is advantageous).
- High attention to detail, structured organizational capability.
- Clear cross-functional communication and strong process-driven mindset.
- Proficiency in Microsoft Office, Google Workplace applications
Languages: Proficiency in Vietnamese and English (written and spoken).
What We Offer:
- Working hours: On-site: Monday – Friday, from 7:30 to 17:30 (Work 9.5 hours/day to get full Saturdays off)
- Competitive salary and performance bonus.
- Full benefits: Social Insurance (in accordance with Vietnamese Labor law), 24/7 Accident insurance.
- Professional training and career development opportunities and collaborate with a global organisation.
- A collaborative and inclusive work environment.
Resumes in English will be preferred.
ABOUT LVHA
Two established global companies have formed a strategic partnership to create a state-of-the art manufacturing facility in Vietnam, called LVHA.
This joint venture aims to transform the production of top-tier powersports products, delivering exceptional value to customers seeking thrilling experiences across water, off-road, and on-road activities. The company will produce iconic products for renowned brands in the industry, such as Sea-Doo, Skidoo, and Can-Am.
ACKNOWLEDGING THE POWER OF DIVERSITY
- LVHA is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
- For this reason, we value diversity, and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.
